COVID-19 Pandemic

COVID-19 Pandemic


With the current Covid-19 pandemic, there are a few changes to our appointment booking process. We would like to reassure you that we remain your primary source of medical care and advice.

Please note that we are not accepting any walk-in patients at this time. You may call the clinic to book either a telephone or an in-person appointment with your physician.

The clinic door has been reopened and you may enter when you arrive. We ask that you please use the hand sanitizer and take a mask as provided just inside the door. The wearing of masks is still a mandatory within the clinic at all times.

If you currently receive regular injections or treatments through our nurse, you are asked to call the clinic ahead of time and we will schedule you a pre-booked appointment for this.

When calling to book an appointment, if you have any symptoms of a cough, fever, shortness of breath, headache or muscles pains, please let our medical office assistants know.

Thank you for your understanding and cooperation.

Ingram Family Physicians is not accepting new patients at this time.

Contact Information

Hours: Mon to Fri (9am to 5pm)
Phone: 250-746-4401
Fax: 250-746-4473
Address: 103 – 149 Ingram St.
Duncan, BC V9L 1N8

General medical advice can be obtained free of charge by calling the 24-Hour BC HealthGuide Nurse Line at 1-866-215-4700 for advice.

For after hours emergencies, please go to the Emergency Department of your local hospital.



In case of an emergency, please dial 911 or proceed to the nearest hospital

HealthLink BC (nurse’s hotline) – Dial 811

Suicide Prevention:  1-800-784-2433

Seniors Distress Line:  1-604-872-1234

Crisis Line:  1-866-661-3311

Cowichan District Hospital:  250-737-2030

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